The present general terms and conditions govern by right all sales of stays made for Camping Le Colombier. They form an integral part of any contract concluded between the campsite and its customers.
Each customer acknowledges having read these general conditions prior to any reservation of a stay, for him/herself and any person taking part in the stay.
In accordance with the law in force, the present general conditions are made available to all clients for information purposes prior to the conclusion of any contract for the sale of a holiday. They can also be obtained by written request addressed to the head office of the establishment.
2.1 Prices and regulations
The price of the stay is indicated in euros, including VAT.
For campsite pitch reservations: All bookings are nominative and cannot be transferred. The booking only becomes effective with our written agreement and after receipt of the booking fees.
For rental bookings: All accommodations are nominative and cannot be transferred. The accommodation can only be rented with our agreement and after receipt of the deposit. A deposit of 30% is required at the time of booking for all accommodations. The client agrees to pay the balance of the stay no later than 1 month before the date of arrival.
For any unreported delay, the rental or the pitch becomes available 24 hours after the arrival date mentioned on the booking contract. After this delay, and in the absence of a written message, the reservation will be considered cancelled and the amount paid will be forfeited to the campsite management.
2.2 Booking modification
Early departure or late arrival will not give right to any refund, the totality of the stay in accommodation remaining due. For camping stays, the booking fees will be retained and the amount of the spent stay will remain due.
Any reservation not paid in accordance with the general terms and conditions of sale will be cancelled.
Camping Le Colombier offers you a Cancellation and Interruption Insurance option in your rental contract. Our partner Gritchen Affinity undertakes to reimburse all or part of the stay to our holidaymakers.
In case of cancellation, please inform the campsite of your cancellation as soon as an event occurs that prevents your departure by post or e-mail. If the event is covered by the general terms and conditions (available on the website www.campez-couvert.com or by contacting the campsite), notify the insurer within 48 hours and provide all the necessary information and supporting documents.
Any cancellation must be announced by written notice.
The amount of the deductions depends on the date of cancellation of the stay, the postmark being taken as proof.
In the event of cancellation without taking out insurance for the payment of the deposit, except in the case of force majeure, the amount paid by the client can not give right to any reimbursement.
The balance of the stay is required one month before arrival and cannot be reimbursed.
We offer you a cancellation-interruption insurance in your reservation contract. Our partner Gritchen Affinity undertakes to reimburse all or part of the stay paid according to their cancellation scale.
For any cancellation, the booking fees, the membership fee and the eventual amount of the cancellation insurance will be retained. In addition, a cancellation fee will be retained according to the time between the cancellation dates and the beginning of the stay according to the schedule below:
Cancellation more than 60 days before departure: 45€ cancellation fee will be retained.
Between the 60th day and 45 days before departure: 15% of the total amount of the stay will be due.
Between the 45th day and 30 days before departure: 30% of the total amount of the stay will be due.
Between the 29th day and 15 days before departure: 50% of the total amount of the stay will be due.
Cancellation less than 15 days before departure: the total amount of the stay will be due to the campsite.
In the event of a claim, you must notify Gritchen Affinity within 5 days of its occurrence either by post: Gritchen Affinity - Service Sinistre CS70139 - 18021 BOURGES Cedex, or by internet at http:/www.assur-lodge.com/demande-de-remboursement/ or by email at email@example.com.
In the event of cancellation for which the campsite is responsible, except in cases of force majeure, the customer will obtain a full refund of the sums paid. However, this cancellation will not give rise to the payment of damages.
The legal provisions relating to the right of withdrawal in the case of distance selling provided for by the French Consumer Code are not applicable to tourist services (article L.121-20-4 of the French Consumer Code).
Thus, for any order for a stay with the Campsite, the Customer does not benefit from any right of retraction.
3.1 Arrivals and Departures
For rentals: arrivals are from 4pm, departures are before 10am, any day of the week. Any delay may result in the charging of an extra night. The accommodation must be left in the same condition as it was found on arrival. The accommodation and pitches are intended for a certain number of guests and cannot be occupied by more persons (including babies and children). The campsite reserves the right to refuse access to families arriving with a number of participants greater than the capacity of the rented accommodation.
Pets are allowed inside some accommodations (extra cost per day). This will result in the addition of the final cleaning costs which are obligatory as soon as there is at least 1 animal in the rental unit.
Pet owners undertake to keep their dogs on a short leash, not to let them do their needs everywhere (a field is available for taking them out) and to collect their rubbish. Also, the owners undertake to ensure that the animal does not bother the other guests (nuisance, aggressiveness, etc...).
It is forbidden to leave pets wandering around or alone in the accommodation or on a pitch.
3.3 Piercings and Intimate Jewellery
Out of respect for everyone, we ask people who have intimate piercings and/or jewellery/accessories visible on their private parts to remove them during their stay at Camping Le Colombier.
3.4 Rules and regulations
As required by law, you must adhere to our internal regulations, filed at the prefecture, posted at our reception and a copy of which will be given to you on request.
The Campsite declines all responsibility for any damage to the camper-caravaner's equipment which would be of its own making; insurance for your equipment in terms of civil liability is compulsory (FFCC, ANWB, ADAC...). The Campsite declines all responsibility in the event of theft, damage, fire or any other disaster.
In application of the law 78-17 of 6 January 1978, you are reminded that the personal data you are asked for is necessary for processing the order and drawing up the invoices. This data may be communicated to our possible partners responsible for the execution, processing, management and payment of orders.
In accordance with the national and European regulations in force, you have a permanent right of access, modification, rectification and opposition regarding the information concerning yourself.
The present General Terms and Conditions of Sale and the operations arising from them are governed and subject to French law and any dispute relating to their application falls within the jurisdiction of the Tribunal de grande instance or the Commercial Court of La Roche sur Yon.
Our General Terms and Conditions of Sale are written in French. In the event that they are translated into one or more foreign languages, only the French text shall be deemed authentic in the event of a dispute.
The Customer acknowledges having been informed, prior to placing his Order, in a legible and comprehensible manner, of these General Terms and Conditions of Sale and of all the information and details referred to in Articles L111-1 to L111-7 of the French Consumer Code.
The fact that a natural person (or legal entity) places an Order on the www.lecolombier-naturisme.com website implies full and complete acceptance of these General Terms and Conditions of Sale, which is expressly acknowledged by the Customer, who waives, in particular, the right to rely on any contradictory document that would be unenforceable against the Service Provider.
La Clef Verte: With this label we have a close affinity and hopefully you too being a naturist. This label is a European acknowledgement with regard to an environmentally friendly management and actions. The emphasis for this label lies for instance in the use of rainwater to flush the toilets, the use of low energy lamps, sun panels, etc.