The present sales terms and conditions rule all the stays sold for Camping Le Colombier. They are included in the contract binding the establishment and the customers.
The client agrees to acknowledge these terms and conditions prior to any booking request for a stay concerning himself and any other person enjoying the stay.
According to the law in force, the present terms and conditions are available for the client for information only and prior to any contract for holiday purchase. The terms and conditions are available on written request to the establishment office.
All prices are given in Euros, including VAT.
Camping pitches booking requests: Pitches booking requests are nominative and nontransferable. The lease is only effective after the establishment agreed and has received the reservation fees.
Rented accommodations booking requests: Rented accommodations booking requests are nominative and nontransferable. The lease is only effective after the establishment agreed and has received the 30% deposit. The customer agrees to pay the balance at least 1 month before the arrival date.
Should you have any delay on the day of arrival and don't warn the establishment, the accommodation will be available 48 hours after the arrival date mentioned on the lease. After this time limit and without written message, the booking will be cancelled and the deposit will remain acquired for the establishment.
No discount will be granted for late arrivals and/or early departures.
Any unresolved reservation in accordance with the general conditions of sale will be canceled.
The campsite offers you optional Cancellation and Interruption insurance in your rental contract. Our partner Gritchen Affinity will refund all or part of the stay only to customers that have purchased Campez Couvert insurance.
In case of cancellation, please notify the campsite of your cancellation as soon as an event occurs that prevents your departure, by letter or by email. If the claim is covered in the general conditions (available at www.campez-couvert.com or from the campsite), please notify the insurer within 48 hours and provide all the necessary information and supporting documents.
Any cancellation must be announced written. The amount of the deductions depends on the date of cancellation of the stay, the postmark being the proof.
In case of cancellation without subscription of insurance to the payment of the deposit: Up to 90 days before the arrival, your deposit is refunded (except administration fees and membership). Beyond this, the deposit will be retained.
The balance of stay is required one month before arrival, it can not be refunded.
We offer a cancellation-interruption insurance in your booking contract. Our partner Gritchen Affinity agrees to reimburse all or part of the stay paid according to our cancellation schedule.
For any cancellation, the administrative fees, the membership and the possible amount of the cancellation insurance will be retained. In addition, a cancellation fee will be retained depending on the time between the cancellation dates and the beginning of the stay according to the schedule below:
In the event of a claim, you must notify Gritchen Affinity within 5 days of the occurrence of the claim, either by post: Gritchen Affinity-Service Sinistre CS70139 - 18021 BOURGES Cedex, or by visiting http://www.assur-lodge.com/demande-de-remboursement or by email to email@example.com.
The legal dispositions related to withdrawals on on-line sales do not apply to tourist services (article L.121-20-4 from the French Code de la consommation).
For any on-line booking, customers will have no right of withdrawal.
In rented accommodations: arrivals from 3 p.m. and departures before 10 a.m. Free day of arrival.
Any delay for giving back the key and leaving the pitch after 10 a.m. will be invoiced one extra night.
Pets are allowed inside the accommodations (extra cost per day). This will entail an additional 36 € (cleaning fee) which is compulsory from the moment there is at least 1 pet in the rental.
Pet owners are committed to keeping their dog on a short leash and picking up their waste. Also, the owners undertake to ensure that the animal does not disturb other customers (nuisance, aggressiveness, etc...).
In accordance with the law in force, the client agrees to subscribe to the Policies and procedures, listed in the Préfecture, available at the reception desk, it will be given on demand.
The establishment is not liable for any damages on the holiday-maker's equipment. Holiday-makers must have subscribed civil liability insurance for their equipment (FFCC, ANWB, ADAC, etc.). The campsite disclaims all responsibility in the event of theft, degradation, fire, or any other disaster.
These general conditions are subject to French law and all disputes concerning their application falls under the jurisdiction of the High Court or Tribunal de Commerce de La Roche Sur Yon.
La Clef Verte: With this label we have a close affinity and hopefully you too being a naturist. This label is a European acknowledgement with regard to an environmentally friendly management and actions. The emphasis for this label lies for instance in the use of rainwater to flush the toilets, the use of low energy lamps, sun panels, etc.